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You have a D365 partner. So why is support still chaotic? Most D365 support conversations start in the wrong place. They focus on the partner, whether they are responsive, whether they know the product, whether they are good value for money. Those things matter. But they are not what separates a support arrangement that works [...]

What CIOs should expect from a Modern Dynamics 365 Managed Services Partner ERP managed services should not be a ticket factory, it should be an operating model For many CIOs, managed services for Microsoft Dynamics 365 start with a simple goal: keep the system running. But too often, what they actually get is something very different: [...]

Turning ERP Support into a strategic asset How support can drive efficiency and insights Support can be proactive, predictive, and profitable. For many organisations running Microsoft Dynamics 365, ERP support is still treated as a cost, a function to keep the system running. Issues arise. Tickets get resolved. The system works. But nothing really improves. The [...]

The Evolution of Microsoft ERP: Dynamics AX 2012 vs. Dynamics 365 Finance & Operations with Embedded AI As business needs evolve and technology advances, organizations require more agile, intelligent, and cloud-based solutions Microsoft Dynamics AX 2012 was a robust ERP solution that served businesses well for years, offering core capabilities in finance, supply chain, and [...]

Common P2P Implementation Challenges in Dynamics 365 and How to Avoid Them The most common challenges that organizations face and how to address them. Successfully implementing Procure-to-Pay (P2P) in Microsoft Dynamics 365 requires strong data management, clear processes, and engagement from the right people. When these foundations are not addressed early, delays, rework, and user [...]

Automating Procure-to-Pay in Dynamics 365: Best Practices for Efficiency and Control Seven proven best practices to maximize automation and control in the P2P process using Dynamics 365. For many organizations, the Procure-to-Pay (P2P) process plays a crucial role in operational success. From requesting goods and selecting suppliers to matching invoices and issuing payments, P2P impacts [...]

The Role of AI in D365 Finance & Operations: From Automation to Intelligent Decision-Making Why AI Matters in Modern ERP Artificial Intelligence is no longer a future concept in ERP, it is already shaping how organisations manage finance, operations, and decision-making. Microsoft Dynamics 365 Finance & Operations (D365 F&O) sits at the centre of this [...]

Is Your Support Setup Holding You Back? 5 Signs it is Time to Make a Change For organizations running Microsoft Dynamics 365, a reliable support partner isn’t just a nice-to-have, it’s a growth enabler. Yet, too many businesses find themselves stuck in a cycle of reactive fixes, missed opportunities, and stalled digital transformation. The question is: is [...]

What Is Test Automation What is Test Automation and why it matters more than ever in Microsoft Dynamics 365 The Moment You Realize a "Small Update" Isn't So Small You’ve just agreed to the latest Microsoft Dynamics 365 update. It promises new features, better performance, and tighter integrations. But when the patch hits production, a critical finance [...]

ERP Advisors 2026 Vision How We Plan to Help Project-Based Service Firms in 2026 Project-based service organisations are entering a pivotal stage of digital transformation. In 2026, the conversation will centre on intelligent ERP platforms, agentic automation, and AI-driven support - technologies that promise to simplify complexity, improve agility, and deliver better client outcomes. As [...]

Driving ERP Modernisation and Business Agility Managed Services for Dynamics 365 When we talk about Managed Services, we’re talking about a strategic partnership that ensures your Microsoft Dynamics 365 environment is continuously optimised, secure, and aligned with your business goals. For project-based businesses, this is critical - not just for keeping systems running, but for [...]

Project Online Is Retiring What It Means for You and What's Next If you’re still using Project Online, then you probably already know that the clock is ticking. After Microsoft announced it’s retiring Project Online on September 30, 2026 many organisations have begun looking into alternatives to ensure there is no workflow impact. Although September [...]